SALON POLICIES
This policy ensures that each and every guest has an enjoyable experience.
We take COVID-19 very seriously and keep the contact information of every guest that enters the salon (Client intake forms are mandatory for all first-time guests).
We will continue to wear a mask, clean our stations, sanitize our hands in between clients, as well as UV purify the air with an Aerovox salon system purifier.
CLIENT EXPECTATIONS
We only work on clean bare nails/clean lashes we do not remove work from previous salons.
CHILDREN
We love children, but please do not bring them to your appointment. If you bring your child or children with you, your appointment will be cancelled, and your deposit will not be refunded.
CANCELLATIONS AND RESCHEDULING POLICY AND FEES
We require 48-hour notice of any changes to your appointment. Without 48 hours' notice, no changes will be permitted. Clients can reschedule an appointment once within 48 hours of the original appointment. Use the email confirmation you received when you booked to reschedule.
LATE ARRIVALS
After 10 minutes, your appointment will be subject to a $15 inconvenience fee and/or cancellation due to time constraints.
SAME-DAY CANCELLATIONS
We understand emergencies happen; should you need to cancel same day, we ask that you inform us of your need to cancel prior to your scheduled appointment time to avoid an automate no show charge.
NO CALL/NO SHOWS
Will be held responsible and automatically charged for 100% of the base menu price.
SERVICE REFUNDS
We do not offer monetary refunds on services rendered.
CLASSES
Class deposits are non-refundable and non-transferable.